Effective Date: November 3, 2025
Last Updated: November 3, 2025

​

1. Overview

Welcome to Edwin’s Heirlooms (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.edwinsheirlooms.com and any purchases made through it.
By visiting or purchasing from our site, you agree to these Terms. Please read them carefully before using our services.

If you do not agree with these Terms, you may not access the website or purchase our products.

​

2. About Us

Edwin’s Heirlooms is a small business based in Ogden, Utah, creating and selling handcrafted wooden heirlooms, including toys, games, and gifts designed to be treasured for generations.

📧 Contact us at edwinsheirlooms@gmail.com with any questions.

​

3. Eligibility and Use of Our Website

Our website and services are intended for adults aged 18 and older.
We do not knowingly collect personal information from children under 13.

When using our website, you agree to:

• Use it only for lawful purposes

• Not transmit spam, viruses, or malicious code

• Not copy, reproduce, or exploit any part of the site without written permission

We reserve the right to refuse service, cancel orders, or restrict access if we suspect fraud, misuse, or a violation of these Terms.

​

4. Products and Descriptions

Our products are handmade, and no two pieces are exactly alike. Natural variations in wood grain, tone, finish, or dimensions are normal and part of each item’s unique character — not defects.

We make every effort to describe and photograph items accurately, but colors and textures may appear differently depending on your device or screen.
We reserve the right to modify, discontinue, or update products at any time without notice.

​

5. Safety Disclaimer

Our wooden products are crafted with care and designed for enjoyment and durability. However, they are not toys for unsupervised play by young children. Please follow these important safety guidelines:

• Adult supervision is required whenever children handle our products.

• Some items (such as marbles, pegs, or small parts) may present a choking hazard for children under 3 years of age.

• Keep small pieces away from infants and toddlers.

• Regularly inspect your items for damage or wear; discontinue use if any part becomes loose or broken.

• Items labeled “decorative use only” are not intended as toys.

By purchasing and using our products, you acknowledge that you understand and accept these safety precautions.
Edwin’s Heirlooms is not responsible for injuries, damages, or accidents resulting from misuse, lack of supervision, or failure to follow safety instructions.

​

6. Pricing and Payments

All prices are listed in U.S. dollars (USD) unless otherwise stated. Prices and availability are subject to change without notice.

Payments are securely processed through Wix Payments, PayPal, or other approved payment providers. We do not store your credit card information.

By completing a purchase, you agree to provide accurate billing and shipping details.

​

7. Orders, Shipping, and Delivery

We ship orders using trusted carriers. Delivery times vary based on location and order volume.
Once your order has shipped, we are not responsible for delays caused by carriers, weather, or customs.

You are responsible for providing a correct shipping address. We cannot refund or replace items sent to an incorrect address provided by the buyer.

Order Cancellations:
Orders may be canceled within 24 hours of purchase if they have not yet shipped. Once an item has shipped, it cannot be canceled.

​

8. Returns, Refunds, and Exchanges

Because our products are handmade, we generally do not accept returns unless:

• The item arrives damaged, or

• You receive the wrong product

If this occurs, contact us within 7 days of delivery at edwinsheirlooms@gmail.com with your order number and clear photos of the issue.

We’ll do our best to make it right with a replacement or refund, depending on the situation.

• All returns or replacements must be authorized before sending any item back.

• Unauthorized returns may not be accepted.

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

​

9. Intellectual Property

All content on this website—including text, images, logos, and product designs—is the property of Edwin’s Heirlooms and is protected by copyright and trademark law.
You may not reproduce, distribute, or use any materials without written permission.

​

10. Warranties Disclaimer and Limitation of Liability

All products are provided “as is”, without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Edwin’s Heirlooms shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss of profits, revenue, or data

• Injury or damage resulting from improper use of our products

Our total liability for any claim related to a purchase will not exceed the price paid for that product.

​

11. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

​

12. Governing Law

These Terms are governed by the laws of the State of Utah, United States.
Any disputes will be handled by state or federal courts located in or near Ogden, Utah, unless otherwise required by law.

​

13. Severability and Entire Agreement

If any part of these Terms is found unenforceable, the remaining provisions will continue in full force.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Edwin’s Heirlooms regarding your use of our website and purchase of our products.

​

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted here with the revised “Last Updated” date.
Your continued use of our website after any changes means you accept the updated Terms.

​

15. Contact Information

Edwin’s Heirlooms
Ogden, Utah, USA
📧 edwinsheirlooms@gmail.com
🌐 www.edwinsheirlooms.com