Privacy Policy
Privacy Policy
Effective Date: November 3, 2025
Last Updated: November 3, 2025
1. Who We Are
Edwin’s Heirlooms (“we,” “our,” or “us”) is a small business based in Ogden, Utah, that creates and sells handmade wooden toys and heirloom-quality gifts.
Our website is www.edwinsheirlooms.com.
You can reach us at edwinsheirlooms@gmail.com.
2. Information We Collect
We collect personal information when you:
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Make a purchase
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Subscribe to our mailing list
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Use or browse our website
This may include:
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Personal details: name, shipping and billing addresses, email address, and phone number (if provided)
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Payment details: processed securely through Wix Payments, PayPal, or other providers — we do not store full credit card information
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Technical data: cookies, IP address, browser type, and site usage data (automatically collected for analytics and website improvement)
3. How We Use Your Information
We use the information we collect to:
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Process, ship, and manage orders
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Communicate about purchases or customer support inquiries
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Send newsletters or promotional updates (only if you opt in)
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Improve our website, customer experience, and product offerings
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Comply with tax and legal obligations
You can opt out of marketing emails at any time by clicking “Unsubscribe” or by contacting us.
We do not sell or rent your personal data.
4. Legal Basis for Processing (GDPR)
If you are in the EU/EEA, we process your personal information under these lawful bases:
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To fulfill a contract (e.g., to process and ship your order)
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To comply with legal obligations
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With your consent (for newsletters or optional communications)
5. Data Sharing and Third Parties
We share limited information only with trusted service providers who help us operate our business, such as:
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Wix.com – website hosting, e-commerce platform, analytics, and payment infrastructure
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Payment processors – including Wix Payments and PayPal
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Shipping carriers – to deliver your orders
These third parties are bound by confidentiality and may only use your data for the services they provide to us.
6. Cookies and Tracking
Our website uses cookies and similar technologies to:
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Operate the shopping cart and core site features
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Analyze site performance and usage (via Wix Analytics or Google Analytics)
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Improve your browsing experience
You can manage or disable cookies through your browser settings.
7. Data Security
We rely on Wix’s secure infrastructure, which uses encryption, firewalls, and secure servers to safeguard data.
We also restrict access to personal information to those employees and service providers who need it for essential business functions.
Although no system can guarantee 100% security, we take reasonable measures to protect your information from unauthorized access, alteration, or misuse.
8. International Data Transfers
Because we use Wix and other service providers located in the United States or abroad, your information may be stored or processed outside your home country.
Where applicable, we rely on approved legal safeguards (such as the EU–U.S. Data Privacy Framework) to ensure appropriate protection.
9. Your Rights (GDPR and CCPA/CPRA)
Depending on where you live, you may have the right to:
Under GDPR (EU/EEA residents):
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Request a copy of your data (data portability)
Under CCPA/CPRA (California residents):
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Request to know what data we collect, use, or share
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Request deletion of your data (with some exceptions)
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Opt out of any “sale” or “sharing” of personal information (we do not sell data)
To exercise any of these rights, contact us at edwinsheirlooms@gmail.com.
10. Data Retention
We keep personal information only as long as necessary to:
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Fulfill your orders and provide services
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Comply with tax, accounting, or legal obligations
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Maintain website and business functionality
When no longer needed, your data is securely deleted or anonymized.
11. Children’s Privacy
Our products are intended for adults purchasing gifts for children.
We do not knowingly collect personal data from children under 13. If we become aware that a child has provided personal information, we will delete it promptly.
12. Links to Other Websites
Our website may contain links to other websites or social media platforms.
We are not responsible for the privacy practices or content of those external sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
Edwin’s Heirlooms
Ogden, Utah, USA
📧 edwinsheirlooms@gmail.com
🌐 www.edwinsheirlooms.com
